Privacy Policy

Who we are

Bodiworks is a multidisciplinary health clinic at Unit 710, 860 St Albert Trail, St. Albert, Alberta T8N 7V2. This policy explains how we collect, use and protect personal information. We follow Alberta's Personal Information Protection Act (PIPA).

What we collect

When you contact us, book online, or fill out a form on our website or on Facebook or Instagram, we may collect:

• Your name, phone number and email address
• The service you are interested in
• Your preferred time to be contacted

When you become a patient, we also collect health and billing information needed to provide care. This is handled under our clinical records practices.

How we use it

We use your information to:

• Contact you about booking an appointment
• Schedule and manage your appointments
• Provide treatment and bill insurers when you ask us to
• Respond to your questions

We do not sell or rent your personal information. We do not use it for any purpose you have not agreed to.

Who we share it with

We share information only when needed to provide our services:

• Jane App, our booking and clinical records system
• Meta (Facebook and Instagram), when you submit a form through one of our ads
• Independent practitioners who work at our clinic, such as our chiropractor, when you book with them
• Insurers, WCB or auto insurers, only with your consent or when required for your claim

Some of these service providers may store information outside Canada. When that happens, your information may be subject to the laws of that country.

How we protect it

We limit access to staff and practitioners who need it. We use password-protected systems. We keep information only as long as needed or as required by law.

Your choices

You can ask to see or correct your personal information. You can also withdraw consent for us to contact you at any time. Contact us to do either.

Contact

Vipul Sarna, Director of Operations

Email: info@bodiworks.ca

Phone: 780-700-1613

If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta.